TERMS AND CONDITIONS
1.REVOCATION INSTRUCTION FOR CONSUMERS
right of revocation You have the right to revoke this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party you have designated, who is not the carrier, took or has taken possession of the last goods. To exercise your right of revocation, you must inform us, EMERALD BERLIN trade UG (haftungsbeschränkt), c/o Factory Works Berlin, Rheinsberger Str. 76/77, 10115 Berlin, Email: firstname.lastname@example.org, by means of a clear declaration (e.g. a letter or email sent by post) of your decision to revoke this contract. You can use the following model withdrawal form, but this is not mandatory. In order to comply with the revocation period, it is sufficient that you send the notice of the exercise of the revocation right before the expiry of the revocation period. model withdrawal form (If you wish to cancel the contract, please fill out this form and send it back to us by email or letter.
EMERALD BERLIN trade UG (haftungsbeschränkt)
c/o Factory Works GmbH
Rheinsberger Strasse 76/77
- I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if communicated on paper)
- date ------------------------------- (*) Delete as applicable.
Consequences of the revocation If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from you choosing a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the date on which we received notice of your cancellation of this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this refund. We may withhold the refund until we have received the goods back. You must immediately and in any case at the latest within fourteen days from the day on which you notify us of the cancellation of this contract, send the goods back to us, insert, or hand over the EMERALD-BERLIN, Großbeerenstraße 1-10, 12107 Berlin The deadline is met if you dispatch the goods before the expiry of the fourteen-day deadline. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods which is not necessary for checking the quality, properties and functioning of the goods. End of the revocation instruction According to § 312g Abs. 2 BGB, the right of revocation does not apply to the delivery of goods which are manufactured according to customer specifications or which are clearly tailored to personal needs.
2. SAVING OF THE CONTRACT TEXT WHEN ORDERING ON THE INTERNET
The contract text is not stored with us and can no longer be called up after completion of the order process. However, you can print out the order data immediately after sending it. Furthermore, you will receive an order confirmation with all order data by e-mail if you have entered a correct e-mail address. This requires the technical accessibility of your mailbox.
3. PRICES, SHIPPING COSTS
The prices quoted include the statutory value-added tax. The prices are valid at the time of the order. The shipping costs amount to, independently of the order value within Germany uniquely 3.95€. If you wish to ship to another country it´s 9,99€. Possible free shipping costs are only granted in defined campaign periods and are not binding beyond these.
EMERALD BERLIN supplies with the optimal means of transport. We usually ship your goods through Deutsche Post AG. The delivery time within Germany is five to seven days. Please note, however, the corresponding information on the availability of the articles in the order process. In case of unexpected delivery delays we will inform you immediately. Despite careful stocking, it is possible that an item may sell out faster than planned. We therefore do not give a delivery guarantee. The following applies: Only while stocks last. If the ordered product is not available because we are not supplied with this product by our suppliers through no fault of our own, we can withdraw from the contract. In this case we will inform you immediately and, if necessary, suggest the delivery of a product of equivalent price and quality. If no comparable product is available or you do not wish to receive a comparable product, we will immediately refund any consideration already paid. If goods are delivered with obvious transport damage, please complain about such errors immediately to the deliverer, and please contact us as soon as possible (free of charge at Info@emerald-berlin.com) Failure to make a complaint or contact has no consequences for your statutory warranty rights. However, you will help us to assert our own claims against the carrier or transport insurance and to be able to supply you in the future as well.
The statutory liability for defects shall apply.
6. PAYMENT OPTIONS
Payment can be made either by credit card or PayPal and, subject to a positive credit check by us, also on account or by way of installment payments. In order to hedge our credit risk, we must reserve the right to refuse delivery in accordance with the respective creditworthiness. All our payments are processed through our partner Stripe.
7. RETENTION OF TITLE
The goods remain the property of EMERALD BERLIN until full payment has been received.
1.conditions of participation competition " Soulmate? "
1.1 This competition is run by EMERALD BERLIN trade UG (Haftungsbeschränkt), Rheinsbergerstrasse 76/77, 10115 Berlin (Germany) (hereinafter referred to as "EMERALD BERLIN"). The competition is not connected to Facebook or Instagram and is in no way sponsored, supported or organized by Facebook or Instagram. Any questions, comments or complaints regarding the Prize Draw should be directed to EMERALD BERLIN and not to Facebook or Instagram; this also applies to claims arising from the conduct of the Prize Draw.
1.2 Participation is exclusively online at www.facebook.com/emeraldberlin and www.instagram.com/emeraldberlin and is free of charge for the lottery participant (with the exception of the participant's Internet connection fees). The competition will be held in Germany at the headquarters of EMERALD BERLIN.
1.3 The competition runs from 15 October 2018, 3 p.m. until 21 October 2018, 11.59 p.m. ("competition period"). The times given refer to the local time in Germany (Central European Summer/Winter Time, "CET").
2.1 By participating, the participant expressly agrees to these conditions of participation.
2.2 Eligible to participate are all persons who are at least 18 years old at the time of their participation and who are resident in an EU country. To take part in the competition, you need to add a Like to the Facebook and Instagram pages mentioned above during the competition period and complete the following task in the comment field: "Link your Soulmate". And in the English version: "tag your Soulmate."
2.3 Participation is not dependent on any purchase or use of any services.
3. exclusion from the competition
3.1 Employees of EMERALD BERLIN and the companies affiliated with EMERALD BERLIN as well as their relatives are excluded from participation.
3.2 Excluded from participation are persons who provide untrue information about their personal data, enter illegal content or manipulate or otherwise misuse the electronic equipment created for the competition.
3.3 Also excluded are participants who do not come from the countries mentioned under 2.2 above.
4.1 Each participant may only participate once during the competition period.
4.2 A random winner will be drawn among all participants at the end of the competition period and the following prizes will be raffled: 1 Soulmateshirt (from the current product list emerald-berlin.com)
4.3 The winner whose comment was drawn will be notified of the prize on 22 October 2018 by Facebook or Instagram private message and asked to provide EMERALD BERLIN with their full name and mailing address. The prize will be sent to this person. If the winner does not respond within two weeks after sending the notification, the entitlement to the prize expires and a new winner is determined.
4.4 A cash payment of the prizes is excluded.
4.5 The claim to the prize cannot be assigned.
4.6 The winner himself is responsible for any taxation of his winnings.
5. premature end of the competition
EMERALD BERLIN is entitled to terminate the competition prematurely at any time during its term without prior notice and without giving reasons. This applies in particular if and insofar as this is necessary for organisational or technical reasons (e.g. viruses in the computer system, manipulation or errors in the hardware and/or software) or for legal reasons in one or more countries.
6. notification of the winners
EMERALD BERLIN will officially announce that the winners have been drawn and informed of their winnings via the comments function on the above Facebook page and instagram page. The winners' names will not be published.
7. data protection
7.1 EMERALD BERLIN will comply with the statutory data protection provisions.
7.2 The participant declares his consent to the storage, processing and transmission of the data transmitted by the participant by EMERALD BERLIN trade UG as the responsible body, insofar as this is necessary for the execution of the competition.
7.3 By means of a special declaration of consent, the participant may agree that EMERALD BERLIN may use his name, address and e-mail address for sending the EMERALD BERLIN newsletter and other advertising by EMERALD BERLIN.
7.4 The data shall not be passed on to third parties for any other purpose.
7.5 Participants are free at any time to retrieve information about which of their data EMERALD BERLIN has stored. Participants may withdraw their consent to the storage of their data at any time and thus withdraw their participation in the competition. Participants may also revoke their separate consent to the use of data for the sending of advertising materials at any time. The contact address for these purposes is: email@example.com or EMERALD BERLIN trade UG c/o Factory Berlin Rheinsbergerstrasse 76/77 10115 Berlin, with reference to "EMERALD BERLIN SOULMATE GEWINNSPIEL".
8.1 If EMERALD BERLIN has handed over or made available a prize in the promised manner, all obligations of EMERALD BERLIN are hereby discharged.
8.2 EMERALD BERLIN shall only be liable for damages caused by EMERALD BERLIN or one of its vicarious agents intentionally or through gross negligence or through the violation of cardinal obligations. This limitation does not apply to damages caused by injury to life, body and/or health.
8.3 The foregoing limitation of liability applies in particular to damage caused by errors, delays or interruptions in the transmission of data or the like, by malfunctions of the technical equipment or the Service, incorrect content, loss or deletion of data, viruses or similar.
9. final provisions
9.1 Complaints relating to the conduct of the competition must be submitted in writing to EMERALD BERLIN within 14 days of the reason becoming known. Complaints communicated by telephone or late will not be processed.
9.2 Legal recourse is excluded with regard to the conduct of the draw and its results.
9.3 The law of the Federal Republic of Germany is exclusively applicable, regardless of the location from which a participant takes part in the competition. Excluded from this is mandatory consumer protection law at the participant's place of residence.
9.4 Should individual provisions be or become invalid or unenforceable, this shall not affect the validity of the remaining provisions.
Doesn't fit? No problem. PayPal refunds the return costs. 2